Frequently Asked Questions

General Questions

  • What exactly is Occupational Therapy (OT)?

    OT’s all about helping people do everyday stuff better – like getting dressed, moving around, or even just handling tasks at home. 


    It’s not about just fixing things; it’s about making life easier and more independent for the person.


  • What are the Benefits of Speech Therapy?

    It’s helping folks with communication – like talking, understanding language, or just getting better at social interactions. 


    The goal is to make sure people can express themselves and connect with others in all kinds of situations.


  • What’s different about your therapy approach?

    We keep it real. Therapy happens in places that matter, like at home, in a park, or at a café – it’s all about making it part of life, not just sitting in a clinic. 


    By using real-life settings, we make sure the skills you’re learning are practical and directly useful.

  • Do you only work with kids?

    We work with all ages! Sure, we spend a lot of time with kids and teens, but we help adults too, all the way into their 70s. 


    Everyone deserves therapy that fits their needs, no matter how old they are.

  • How do I know if OT or Speech Therapy is right for my child?

    If they’re struggling with everyday things, like playing, talking, or even getting things done at school, therapy could really help.

     

    We assess their specific needs and create an approach that fits right in with their day-to-day life.

  • Where do sessions happen – at home or in a clinic?

    We do therapy where life happens – at home, school, or any place that’s comfy for the person. No stiff, clinical spaces here. 


    This makes therapy feel more natural and ensures that the skills you’re learning are put into practice in the real world.

  • What happens in the first session?

    We just chat and get to know each other. We’re all about building a relationship first, so everything feels natural and chill. 


    The first session is all about easing into the process and making sure everyone feels comfortable.

  • How do you make therapy personal?

    We don’t do cookie-cutter stuff. We create a plan just for you, focusing on your needs, your goals, and what matters to you. 


    It’s not about following a strict method – it’s about finding what works best for each individual.

  • Can therapy help with developmental delays?

    Absolutely. We help people catch up on things they might have missed, whether it’s learning to speak, move, or just feel more confident. 


    We work closely with each person to make sure we’re tackling the right areas and making steady progress.

  • What are NDIS goals and how do they fit into therapy?

    NDIS goals are about what a person wants to achieve, like “going out into the community.” 


    We break them down into smaller steps so they’re easier to reach. 


    It makes the whole process feel more achievable and less overwhelming.


Occupational Therapy Specific Questions

  • How does OT help with fine motor skills?

    We focus on fun stuff like painting, gaming, or cooking. It’s all about practicing skills in a natural way, not just boring drills. 


    This way, people can improve their skills while enjoying activities they already like.


  • What’s OT for independent living skills like?

    It’s teaching things like budgeting, getting around, and basic self-care – all the things that help someone live more independently.

     

    We help break down each task into manageable steps that build confidence over time.

  • Can OT help with big life changes, like moving from school to work?

    Definitely. We’re pros at transitions and helping people adjust, whether it’s starting school, a new job, or just living on your own. 


    It’s about giving them the tools to handle new situations with ease and confidence.

  • How is OT different now compared to before?

    It’s way more flexible! Instead of just sitting in a hospital or office, we bring therapy to where you need it – your home, your community, your life. 


    This approach makes therapy more relatable and easier to incorporate into everyday routines.


  • How long does it take to see results?

    It really depends on the person. But with small, achievable goals, you’ll usually start seeing some cool progress pretty quickly. 


    The pace is tailored to each person, so we make sure you’re moving forward without feeling rushed.

Speech Therapy Specific Questions

  • How do you make speech therapy part of everyday life?

    We practice speech during dinner time, at the park, or even while you’re just chilling in the car. Therapy doesn’t just happen in a room. 


    This keeps things relaxed and helps the person practice in real situations, making learning feel natural.


  • Can you help with social communication issues?

    Yep! Whether it’s understanding sarcasm or just talking to people, we help with all kinds of social stuff. 


    This type of therapy helps people build better relationships by improving how they interact with others.


  • Is speech therapy only for kids?

    Nope! We help people of all ages, from little ones working on words to adults who want to improve communication for work or social life. 


    The goal is to help everyone find their voice and communicate more confidently.


  • My child doesn’t want to do therapy. What do I do?

    No worries! We take it slow and build trust first. We make therapy feel like fun, not a chore, so kids are more likely to join in. 


    The key is to make them feel comfortable and show them how therapy can help them do the things they love.

  • Can speech therapy help with anxiety around talking?

    Yes! We create a calm, supportive space to practice – that way, the anxiety starts to fade, and communication feels easier. 


    We work at a pace that feels comfortable, slowly building up their confidence.

Process and Service Questions

  • How do I get started with therapy?

    Just give us a shout! We’ll chat, figure out what’s needed, and match you with the right therapist. Super easy. 


    We’ll walk you through the process and get everything set up so you’re not left feeling overwhelmed.


  • Do I need a referral?

    Not always! You can get started without one, but if you have one, it can speed things up, especially if you’re on NDIS. 


    It just helps streamline the whole process, but we’re happy to guide you no matter what.


  • How do you handle waitlists?

    We don’t like long waits either! We gather all the details upfront to match you with the right therapist quickly and set expectations for any wait times. 


    We’re upfront about the process, so you’ll know exactly what to expect.


  • Do you work with NDIS participants?

    Yep, we’re all over NDIS! We help you navigate the process, get your goals set, and make sure you get the support you need. 


    Whether it’s your first time or you’re a seasoned pro, we’re here to help.


  • How do you involve parents and caregivers in the process?

    Parents and carers are key! We get them involved in sessions and share tips so they can keep supporting progress outside therapy. 


    Their role is crucial, so we make sure they feel included every step of the way.